Q: Where is your company?
A: Our company is located in Dongguan City, Guangdong Province, China.
Q: Why choose your company?
A: Our company has established for more than ten years. We integrate product development, design, manufacturing and processing. We have rich experience in processing, manufacturing mechanical parts and excellent parts suppliers.
Q: Why is your company’s machine price higher than others?
A: ①The machine is a fully-automatic machine, which only needs one person to control, while a semi-automatic machine needs at least 3 people.
②The quality of low-priced products must be bad, and when the machine runs constantly for a long time, the problems will
inevitably occur. The accessories we used come from well-known enterprises. The parts produced by their factories have good quality and ensure a low failure rate of the machine.
Q: How to install and maintain the machine? After-sales service?
A: Before the customer uses it, we will send the operation tutorial with an English electronic version and installation operation
video with the English version to the customer. If the customer still can not operate, we will provide remote video guidance.
Q: Are you a trading company or a factory?
A: We are an integrated industry and trade and we have a complete sales and agency system.
Q: How to find accessories and wearing parts?
A: When the machine is shipped, we will give you some spare parts for free, or the customer can purchase the parts if the customer has specific requirements, the parts can be shipped with the machine.
Q: What is your payment?
A: We support multiple payments, you can talk to the trade manager for details.
Q: We are worried that the products made by the machine are inconsistent with those made by ourselves.
A: Our company can provide an online video call to confirm the product size and style or send samples, but it requires the buyer to pay the freight.