Q1. What are your terms of wire stripping and crimping machine packing?
A: Generally, we pack our goods in bulks or wooden box, suitable for the shipping container.
Q2. What are your terms of payment?
A: T/T 30% as deposit, and 70% before delivery. We’ll show you the photos of the products and packages before you pay the balance.
Q3. What are your terms of delivery?
A: EXW, FOB, CFR, CIF.
Q4. How about your delivery time?
A: Generally, it will take 10 to 15 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q5. Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings.
Q6. What is your sample policy?
A: We can supply the sample if we have ready parts in stock.
Q7. Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery.
Q8: How do you make our business long-term and a good relationship?
A1: We keep excellent quality, thoughtful after-sales service and competitive price to ensure our customers’ benefit;
A2: We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.
Q9.Is ODM service available in Kingxoul Machinery?
A. Yes, of course, we have 11 technical engineers with rich experience in this field, just tell us what you need.
Q10.Are your machines of good quality? How to prove?
A: Good question, actually quality is the life of all manufacturers, we have CE & ISO-9001 certificates and welcome to visit our factory
Q11: I am not sure my products are workable with your machines, and I do not want to visit your factory now, what should I do?
A: One year warranty and lifetime maintain service. Normally, our machines are seldom with quality problems, but if you have some problems after use for a long time, first send us pictures and videos, we have professional after-sale service stuff to give you solutions.
Q12: Your product is good in our market, can we be your agent in our city?
A: Well, we will see what kind of qualification you have, like sales channels, advertisement in the market, and more details, and of course, we give agent very competitive price and sales rebate